From Covering Fire to Hospitality (Daily Blog)

“Covering Fire (援護射撃, 助太刀) means supporting hectic work as an assistant comfortably. In a nutshell, like a secretary. How do you imagine this situation?

Shinichi, a bilingual writer (English and Japanese), worked at a luxury hotel from 2008 to 2018. Due to his auditory hypersensitivity, in the first year, he struggled to communicate with his colleagues. As a result, he didn’t sustain his best condition very well.

Fortunately, Shinichi has his daily routine. He had been delivering newspapers every morning from 2000 to 2004. He got up between 3:00 a.m. and 4:00 a.m. Shinichi believed his daily routine would offer the optimal environment for high performance. Nowadays, he still wakes up in the early morning. Shinichi ensured his routine constructs his deep sense of discipline and punctuality. As he expected, this discipline was well-suited to his ASD characteristics.

Also, the hotel offered early morning shifts, such as front desk and restaurant jobs. Such circumstances accelerated his basic daily routines. Luckily, Shinichi already possessed such discipline due to his primary experience, delivering newspapers. Additionally, early morning was very quiet. He has auditory hyper-acquisition. Such a noiseless environment provided him with the best performance. As a result, he could contribute to hotel reservation teams. In this situation, Shinichi could create such a silent environment successfully. Thus, covering fire is the best performance for autistic people.

During another morning, Shinichi joined in casual English activities. Participants would chat in English with a cup of coffee in the cafe. Although Shinichi managed to keep up with the conversation, he found it hard to follow their topics and chat. Another cafe also offered a place for English conversations. Shinichi, an introvert, could prepare a chat space for participants. For example, he got approval from the cafe manager, combined multiple tables and cleaned the table. It was his trivial contribution. For such reason, both chat spaces, all participants or customers satisfaction.

Shinichi reminded such a lovely time as follows: although his conversation was awkward, he was glad to contribute to participants or customers. This behaviour means even if they are autistic individuals, that is possible to learn hospitality minds from covering fire.

(356 words)

Image by Mowbray Court Hotel London from Pixabay

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